FRAUD PREVENTION

  1. Implement security protocols
  2. Implement fraud prevention measures
  3. Monitor transactions (additional monthly fee)

$27

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Overview & Preview

  1. Implement fraud detection software: I can research and implement fraud detection software that can identify and flag suspicious transactions.
  2. Verify customer information: I can verify customer information such as shipping and billing addresses to ensure legitimate transactions.
  3. Implement fraud prevention measures: I can implement fraud prevention measures for online transactions such as Address Verification Service (AVS) and Card Verification Value (CVV)
  4. Review financial statements and transactions: I can regularly review and monitor the company’s financial statements and transactions for any unusual activity
  5. Create a fraud incident response plan: I can create a plan outlining steps to take in case of a fraud incident.
  6. Implement two-factor authentication and encryption: I can implement two-factor authentication and encryption to protect sensitive information
  7. Monitor transactions: (additional monthly fee) I can regularly monitor transactions for any suspicious activity.

Customer Service Agent

As a Customer Service Agent, I have a proven track record of maintaining a high customer satisfaction rating and effectively handling customer inquiries through various channels, including live chat, email, SMS text, and phone. My experience in managing product ambassadors and organizing group digital detoxes showcases my strong project management skills and ability to work with a team.

Customer Service Manager

As a Customer Service Manager, I’m efficient at handling customer inquiries across various platforms and implementing effective systems and processes to enhance customer satisfaction. My background in e-commerce, combined with my cross-functional training in logistics and cost monitoring, makes me a highly qualified candidate for this opportunity. Furthermore, my experience in developing fraud detection and protection protocols and managing chargebacks and dispute resolution showcases my ability to make quick and effective decisions in high-pressure situations.

New Home Sales Assistant

In my previous role as a New Home Sales Assistant and MLS Coordinator, I received multiple awards for my performance and consistently led the division in appointment-setting contests. My training and experience in high-intensity sales, as well as my ability to manage MLS listings and procedures, make me ready to take on any position.