As a Customer Service Manager, I’m efficient at handling customer inquiries across various platforms and implementing effective systems and processes to enhance customer satisfaction. My background in e-commerce, combined with my cross-functional training in logistics and cost monitoring, makes me a highly qualified candidate for this opportunity. Furthermore, my experience in developing fraud detection and protection protocols and managing chargebacks and dispute resolution showcases my ability to make quick and effective decisions in high-pressure situations.

In my previous role as a New Home Sales Assistant and MLS Coordinator, I received multiple awards for my performance and consistently led the division in appointment-setting contests. My training and experience in high-intensity sales, as well as my ability to manage MLS listings and procedures, make me ready to take on any position.